How to reach us
Email, to a person. We do not have a chatbot and we are not going to put one between you and an answer.
- Supporthelp@scrubmyinfo.com
Anything about your account, a removal that hasn't moved, or a question about what we can do. A person reads these.
- Legal and privacy requestslegal@scrubmyinfo.com
Access, correction, deletion or export of your own data. We honour these regardless of which state you live in, and we answer within the shortest deadline applicable to any state rather than the longest.
- Press and researchershelp@scrubmyinfo.com
Our California registry analysis is free to cite and we will help you check it. If you think we have read the data wrong, tell us and we will correct it publicly.
- A broker we're missinghelp@scrubmyinfo.com
Send the URL. We will add the page whether or not you are a customer.
We are a data removal company, not an emergency service. Removal works over days and weeks. If someone is threatening you today, contact local law enforcement or a domestic violence advocate first — they can help with safety planning in a way we cannot, and several of the routes that actually protect a home address (address confidentiality programmes, property record redaction) run through an advocate.